What should be included in a warranty?
Usually the guarantee is broken into two components the product component and the service component. The product component is usually the warranty given by the manufacturer which they usually break up into a material component of the warranty and a performance component. The material component usually guarantees the materials the products are made from for a certain amount of time for example Colorbond guarantees their roofing material for 30 years without corrosion and and up to 12 years against flaking or peeling of the colour. Manufacturers usually also attach performance guarantees which usually specific that the coatings or materials will stand up as long as certain installation conditions are met. This is why it is important to have a roofing contractor who understands the products that they are using. Just as you expect a doctor to understand the medicines they prescribe you expect a roofer to understand the coatings and materials they use.
So what can you expect from the service component of the warranty? Well first you want to ensure that all tradesmen are appropriately qualified and insured and that any apprentices will be supervised. Secondly you will want to make sure that the business operator or project manager has to sign off on the job before you pay the company the balance. Thirdly you will want to make sure the company will come back fix any problems you might have with the roof if it were to start leaking. Most good roofing companies will guarantee their workmanship for up to ten years and will come back and fix any problems free of charge. Many companies will insist that you do not pay a cent until you are entirely satisfied with the work complete while some even go as far as to offer to have another company complete the work for you if you are not happy with their work. When it comes down to it, you will here many different kinds of assurances made by roofing contractors the best choice you can make is to choose the one that resonates most with you. You will find most roof warranties are for 10 years and offer the same things however some companies truly go the extra mile to provide assurance to their customers. Make sure you read the warranty and know what you are signing for.
Other factors you should consider in making your decision.
You should always make sure the roofing contractor your using is using qualified tradesmen and not cheap labourers to cut costs. All of their employees should be covered by work cover and professional indemnity insurance in case of an accident to protect your liability. Most importantly you should choose a company that has a strong track record of quality workmanship and offers a roof that meets your needs.