Not all roofing companies are created equally, which is why carefully vetting any potential contractor is very important. Not to mention the fact that your roof is a vital structural component of your home or commercial property, and the ultimate piece of construction that separates you from the elements. Unfortunately, as a property owner, you're likely not particularly skilled when it comes to the trade of roofing. As such, you will want to work with a roofing contractor that not only manages the job, but can also guide you in the decision making process during your roof repair or replacement.
So what should you look for in a roofing contractor? Even in a small community, you probably have multiple contractors to choose from so you might find it an overwhelming task at first. But rest easy, there are a few general qualities that make for a good roofer; find somebody with these characteristics and your roofing project should run smoothly.
A Fixed Address
First and foremost, look for a roofing contractor with a fixed address. Surprisingly, some contractors use a PO Box or other form of temporary address; but you want to find a contractor that is available in case you have any issues. In addition, try to find a roofing contractor with several years' experience serving your community. Consider a roofer that has been working successfully in the same place for 20 years, already you have a good idea that this particular contractor is trustworthy and professional.
Does your roofing contractor have certificates of insurance? You want to look for a contractor that holds comprehensive liability insurance in addition to worker's compensation insurance. While uninsured contractors may be less expensive, if a worker is injured during your roofing project, you may be liable for all medical and associated costs.
Start looking for roofing contractors that your family, friends, or colleagues recommend, which hopefully should provide you with one or two names to contact. You can also find roofing contractors online or in the yellow pages, but however you find them always check their references. If a potential contractor is not interested in providing references, this is a big red flag. Contacting past clients will give you the opportunity to learn more about the contractor's skill and whether they were able to stay on time and on budget.
Communication is Key
Finally, you want to look for a roofing contractor that can communicate clearly and easily with you. In many cases, this simply comes down to professional rapport, and the best contractor for you may not be the best contractor for everyone. Ultimately, you want to work with a roofing contractor that is open to your questions and available to help you when issues arise.